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CVS Pharmacy

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305 complaints

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CVS Pharmacy is an American pharmacy and convenience store chain. The company is a wholly owned subsidiary of CVS Caremark Corporation. CVS/pharmacy was founded in 1963. The company is headquartered in Woonsocket, Rhode Island. The company operates the largest pharmacy chain in the United States. CVS/pharmacy provides subscription drugs, a great selection of general merchandise such as over the counter drugs, beauty products, health products, skin care products and cosmetics, film and photo services, seasonal goods, greeting cards and much more.

CVS sells its products through their stores and through the domain CVS.com. Besides, the company provides some healthcare services.
Please try to contact CVS Pharmacy Customer Service directly prior to posting any complaints on this site.

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CVS Pharmacy Complaints & Reviews

CVS Pharmacy Reviews

Anonymous
WORST CVS Pharmacy - 191 Woodland Parkway San Marcos, CA
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

This pharmacy is the WORST. My husband and I had our prescriptions filled at this location for three years and will never go back. I had surgery a year ago and was on pain medicati...

#318909
May 16, 2012
7

Pinnahuah
CVS Pharmacy - CVS pharmacist lies and causes me problems
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I regularly take a prescription drug which, for the past year, has been in a shortage nationwide. The fda has it on its list of drugs for which there is a shortage. But some phar...

#318003
May 12, 2012
162

Niceshot
CVS Pharmacy - CVS Shorted Prescription by Half
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

On 5/5/12 I picked a refill on a prescription of Vyvanse 30mg and discovered I was shorted exactly half of the prescription. Script was for 60 and received only 30. I spoke to ph...

#317898
May 11, 2012
57

Anonymous
CVS Pharmacy - Misrepresent me
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I went into CVS this morning on Roosevelt and Racine, Chicago, IL. The line was 7 people. While I am on the way to work, I asked the cashier if he there was someone else who coul...

#317380
May 09, 2012
79

Anonymous
CVS Pharmacy - Ewing, NJ CVS Store #6900 Poor Customer Service
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I went in and looked around for a few products and after looking for a while I couldn't find what I was looking for. So I went to politely ask the pharmacist, Abeera Shahid, f...

#316864
May 06, 2012
66

Anonymous
CVS Pharmacy - Lack of inventory hope street Prov. Outdated items
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

The option of pissed is a bit strong,but no other choice makes sense. Tom ryan should be made aware that the cvs mentioned has poor inventory control as evidenced by my frequent t...

#316733
May 05, 2012
47

Anonymous
CVS Pharmacy - Cvs in Wakefield ms
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

The head pharmacist decided to have a staff meeting outside during a time when the pharmacy was at its peak business hours. Why aren't customers put 1st any more?The head...

#313360
Apr 19, 2012
95

Rstephen...
CVS Pharmacy - CVS mis represented a sales product
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

The CVS Pharmacy has had a 4 piece outdoor patio set on sale for $199.00. When I went to pick it up the following day it was marked at $250.00 and was told that it would not go bac...

#312375
Apr 15, 2012
162

Varadero
CVS Pharmacy - Bad customer service :(
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

CvsPharmacy #3756 Ph 305-820-21222391 west 68th st Hialeah,FL33016On Tuesday I went to this CVS Pharmacy to drop off my prescription. My doctor in this pre...

#312039
Apr 13, 2012
177

Sweet th...
CVS Pharmacy - CVS Sucks, forgot to upgrade my insurance information
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

The service of the CVS pharmacy, 1500 W Church St, Livingston Texas, really sucks.Had a friend go there, to pick up an Rx while shopping, CVS wanted to charge $70 for t...

#311661
Apr 12, 2012
176

Anonymous
CVS Pharmacy
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

THis is is West Carrrollton Ohio-there is a male pharmacist at this location who is very rudy and should not be working in any type of customer service....let alone dealing with th...

#310704
Apr 08, 2012
152

Tquintan...
CVS Pharmacy - Price for inhaler rediculous, manager crossed his arms on me and told me he was "chillen'.
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

MManagement came back to pharmacy where i was upset about high price and expressing my opinion, came boy with no appearant training. He asked me if i had a problem and went so far ...

#310682
Apr 08, 2012
208

Anonymous
CVS Pharmacy Store#8318 N. Tarrant Fort Worth, TX
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

The service my wife and I received was unacceptable and the worst customer service I can remember. Yesterday was the second (and last) time I have received terrible service from C...

#310119
Apr 05, 2012
180

Anonymous
CVS Pharmacy - Manage;rude,disrespectful over 55cents.I will not return.
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I used the copying machine and it stop printing, I still had 55 cents in it and could not get my money back. I unpluged it then pluged it back in to see if that would work. I ask t...

#309942
Apr 04, 2012
193

Anonymous
CVS Pharmacy - Facial bleach from cvs brand
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I just bought a facial bleach kit from the cvs brand it's the worst product I have ever gotten. It gave me brown spots on my face and looks like it burned my skin. I then ca...

#309163
Apr 01, 2012
149

Kim pipe...
CVS Pharmacy - Cvs in easton PA shorts scripts
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

My son had minor surgery, could not sit or walk well. I picked his three scripts up on three different dates. They seemed to go fast so the third was counted at home. Ten pills ...

#308756
Mar 30, 2012
207

Anonymous
CVS Pharmacy - Could Have Been Worse
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

Last December, my wife and I went to CVS to buy Christmas decorations and some presents. I was just getting over the flu and started to get sick. I realize this is not too delicate...

#308508
Mar 29, 2012
181

Anonymous
CVS Pharmacy - 3rd Time NO Service
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I went into CVS Store # 4894 for the third & final time today! Third time this happened in a row: 4 techs on duty, no one ahead of me at pharmacy. No one in drive-thru. I am th...

#307789
Mar 26, 2012
193

Anonymous
CVS Pharmacy - CVS closed the doors on me, misplaced Px
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

Due to a disagreement between Blue Cross and Walgreen's I had to switch to CVS. Getting my daily prescriptions transferred and filled took numerous trips and was very frustrat...

#307785
Mar 26, 2012
207

OldBEAR
CVS Pharmacy - Screw CVS Caremark
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

Just went to drop off RX for my oxycodone and was told they couldn't have it fill for 12 days and not sure if they could have it then. CVS Store 6847 in Garland Texas at Shiloh and...

#307759
Mar 26, 2012
221

CVSuser
CVS Pharmacy - 25% Discount should override a 10% store discount
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

This is a complaint about CVS corporate policy not a problem in the local CVS, who are following CVS policy. Every few months CVS has a promotion where you get 20 or 25% discount ...

#307107
Mar 23, 2012
206

Madgrand...
CVS Pharmacy - CVS throw allergies prescription away.
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I had 4 prescriptions that I took to the CVS on University Parkway in Winston-Salem, NC. 3hrs later I went to pick them up they said they only had 3 prescriptions. I ask what happe...

#306660
Mar 22, 2012
197

Anonymous
CVS Pharmacy - Rude manager!!!!!!
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

The manager of the pharmacy is rude and the pharmacist as well. I have never had my prescription filled correctly. I know several other people in this city that have encontered th...

#306561
Mar 21, 2012
255

Anonymous
CVS Pharmacy - Haircolor swatches
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

It seems that CVS will remove all haircolor swatches from all stores. I don't understand the reasoning behind this decision for removing swatches from stores.When y...

#306415
Mar 21, 2012
175

Kristalynn
CVS Pharmacy - Very Rude Cashiers
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I shop @ this CVS often, which is very close to me (less than 1 mile). On more than one occasion, these cashiers are just so downright unfriendly, have bad attitudes, are very un...

#306282
Mar 20, 2012
204

Manicdep...
CVS Pharmacy - VERY unfriendly store cashiers
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I frequently visit my closest CVS store and find that the cashiers are extremely unfriendly, unpleasant and are in dire need of improved customer service skills/training. I boug...

#306274
Mar 20, 2012
178

Anonymous
CVS Pharmacy - CVS MISLEADING THE PUBLIC & POOR MANAGEMENT
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

From Seattle, WA I contacted my Louisiana physician and requested he call in a prescription for my severe cold/Allergy. I gave internet listed CVS store Ph numbers. I attempted ...

#306031
Mar 19, 2012
217

Ks22
CVS Pharmacy Lago Vista Tx
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

Called 20 minutes before pharmacy closing on 14 March to confirm that my prescription was ready. They said they were working on it and if i came in now it would be ready before clo...

#304998
Mar 15, 2012
201

Combat C...
CVS Pharmacy - Five days of terrible service by Pharmarcy
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

This is a complaint. I have spent 5 separate days dealing with rude and very poorly trained pharmacists at your store at 7790 Blanding Blvd, Jacksonville, FL 32244. Today did it....

#304258
Mar 12, 2012
233

Anonymous
CVS Pharmacy
5.0 One CVS Drive WoonsocketRI2895 888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS https://www.cvs.com/CVSApp/help/help_contact_us.jsp;jsessionid=3y66LLhLShxmyGtD21hh7sPw8h4QWw7FlbChC

I am a 56 yr old woman that gets prescriptions filled at 350 east warren in Detroit Michigan 48202. The Pharmacy staff is the worst, they are nasty and rude and each one has a dif...

#304014
Mar 11, 2012
216
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Related Information

Drug Stores and Drugs
For several decades so far people have been curing diseases with the help of medications, pills, drops, and the like. These 'mixtures of chemical ingredients' have saved millions of lives and cured thousands of diseases. Most drugs are available in the stores and sold without the doctor's prescription. Those medications that cure specific diseases are to be prescribed at the physician only. It is not advisable and even dangerous to decide on the choice of drugs on your own or to mix several medications at a time. Apart from cure and positive effects, drugs may also lead to side effects. A side effect is usually an undesirable secondary effect which occurs in addition to the desired therapeutic effect of a drug or medication. Side effects may vary for each individual depending on the person's disease state, age, weight, gender, ethnicity and general health. Side effects can occur when commencing, decreasing/increasing dosages, or ending a drug or medication regimen. Side effects may also lead to non-compliance with prescribed treatment. When side effects of a drug or medication are severe, the dosage may be adjusted or a second medication may be prescribed. Please note - many side effects may not be reported. Always consult your doctor or healthcare specialist for medical advice.

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