CVS Pharmacy Complaints and Reviews

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CVS Pharmacy
Main address: One CVS Drive 2895 Woonsocket RI
888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS, , customercare@cvs.com
  • 697+45 mobile complaints
  • $66.4K claimed losses
  • $89 average
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  • 1 day ago
  • Drug Stores and Drugs
  • Brookhaven, Pennsylvania
  • Prescription
  • 15

I have had 2 awful experiences in the last week Cvs. First when attempting to get my daughters prescription filled at a pharmacy that was not cvs I realized they would need my prescription card which my husband had. I called caremark affiliate to cvs. After verifying everything possible of my husband,the subscriber, ssn, dob, street address you name it I verified it, and they refused to give me... Read more

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  • 1 day ago
  • Drug Stores and Drugs
  • Blacksburg, Virginia
  • Prescription
  • 1
  • 1
  • 11

I am a medical student and take a prescription medication. The medication is a scheduled 4 med, however every time I call to ask questions about my prescription if I need to have my doctor send in a new refill etc... they treat me as if I am a drug lord. I realize that many pharmacies deal with drug abusers, however to have such an attitude toward your normal customer is really frustrating.... Read more

Was this review helpful? 0 1

My visit was very positive, so much so that i felt compelled to share. My interactions with pharmacy staff left me feeling valued Add comment

     

  • Nov 20
  • Products
  • Miami, Florida
  • Paper Mate Pen
  • 1
  • 1
  • 21

At times, a CVS raincheck - although never expiring - isn't worth the paper it's printed on. It took eleven vists to a total of four different stores to FINALLY find a supply of Paper Mate Write Brothers pens to meet my raincheck. I wanted to [politely] discuss this situation with either the corporate buying department or the regional manager via email, but ended up wasting hour after hour with... Read more

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  • Nov 20
  • Drug Stores and Drugs
  • Prescription
  • 17

I ordered a prescription online, Caremark contacted my doctor to obtain a prescription, Caremark filled the prescription and sent it to me, and for some reason it was returned to Caremark. Although they have my phone number AND e-mail address on file (just confirmed with them), they simply destroyed the returned medication and cancelled the prescription without making ANY attempt to contact or... Read more

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  • Nov 20
  • Drug Stores and Drugs
  • Upper Marlboro, Maryland
  • Pain Medication
  • 26

On 11/18 and 11/19 at 12 locations I was treated as a criminal If it had been one store I could have blamed it on one *** and not the mindset of entire corporation. I was lied to and mislead for no good reason. I have been on pain mgn for over 3 years. I suffer daily from chronic back and neck pain. I had just came from a local doctor and had valid prescriptions for a 7 days supply of my pain... Read more

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  • Nov 19
  • Drug Stores and Drugs
  • Harlingen, Texas
  • Qsymia
  • 17

I took my prescription to CVS...the one on Buisness 77 & Ed Carey in Harlingen, Texas this morning at 8am through the window, (11/19/14) Juan, the pharmacist told me my order (14 pills to put in a jar) would be ready at 11am. I went at 4pm & they hadn't even processed my order.I was in line for 35 minutes till I got my order. I...of course, cursed them out, that I would "NEVER" go... Read more

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  • Nov 19
  • Drug Stores and Drugs
  • Baltimore, Maryland
  • Prescription
  • 12

Every time I'm in 20 Oregon store and pharmacy there rude and mess up I always have to wait or go back cause they made a mistake with the percription...always try to get over on you..and than there rude saying they full 4000 persciptions a month....so that gives you the right to get it wrong...and make me come back a second time..I'm not going there anymore...get more help...and get ride of them... Read more

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  • Nov 17
  • Drug Stores and Drugs
  • Wethersfield, Connecticut
  • Prescription
  • 26

The pharmacy here leaves a lot to be desired. I've received very bad customer service here twice now over the phone, which happens to be the number of times I've called them. Zero for Zero on the friendly and helpful score board. The first time I called I went through the phone loop to get to the pharmacy. Every time they would pick up they'd hang up on me after I said "hello". I kept calling... Read more

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CVS need to learn how to talk to their customers, when you're working with medication,you need to be watching everything you are giving out ! CVS wiWill give you the wrong medication.. Add comment

 
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