CVS Pharmacy Complaints and Reviews

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CVS Pharmacy
Main address: One CVS Drive 2895 Woonsocket RI
888-607-4287 , 1-888-607-4CVS, 1-800-SHOP-CVS, , customercare@cvs.com
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  • 1 day ago
  • Drug Stores and Drugs
  • Prescription
  • 13

We have Caremark through my husband's company's insurance. My son's doctor wrote him a prescription for 90 pills to be refilled 3 times (this comes out to one pill a day for a year). Since my son is going off to college we needed the 90 day supply as he can't bring his car to college and there is not a pharmacy within walking distance of his dorm. Caremark forces us to use CVS to fill 90 day... Read more

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  • Jul 27
  • Drug Stores and Drugs
  • Terrible Working Place
  • 1
  • 25

My sister worked in the CVS pharmacy for 11 years....a dedicated caring employee always on time and at work. They were terrible to work for-and I don't mean her immediate co-workers-I mean corporate who doesn't care about anyone but themselves. My sister didn't even take a lunch break, or any break..I don't understand in this day and age, it is so hard to get good people to work who care about... Read more

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  • Jul 26
  • Drug Stores and Drugs
  • Granada Hills, California
  • Unprofessional Company
  • 22

I HAVE WORK FOR C.V.S. FOR 30+ YEARS I WAS TOLD TO COME TO THE OFFICE. I WAS THEN TOLD BY THE STORE MANAGER THAT I HAVE 2 CHOICES TO EITHER GO TO PART TIME STATUS OR GET LAID OFF. I HAVE BEEN A LOYAL EMPLOYEE WORKING FULL TIME AND DON'T UNDERSTAND WHY. I ALSO LIVE PAST THE 25 MILE RADIUS FOR THE STORE AND GAS ALONE WOULD NOT PAY FOR THE PART TIME STATUS. WHAT THE *** IS WRONG WITH THIS COMPANY.... Read more

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  • Jul 26
  • Drug Stores and Drugs
  • Property Damage Repair
  • 11

I needed a prescription filled while visiting Ohio from Utah. CVS added auto refills to my profile. I would not add auto refills for a pharmacy in Ohio because I live in Utah. The first reminder call came a 7 am Utah time because it was 9 am in Ohio. I told them that I did not ask for auto refills. Her reply was that it was noted in my profile. Since I did not make that choice, CVS had to... Read more

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  • Jul 22
  • Drug Stores and Drugs
  • Customer Care
  • 12

CVS Longs in Keaau, Hi. has taken out the chairs for customers to sit in while waiting for prescriptions to be filled. Presumably, due to children, getting hands caught in nearby electric doors. Rather than make room for seating away from the doors, the space is used for coolers for drinks. As a disabled person with serve back pain, I find this to be extremely insensitive to the needs of the... Read more

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  • Jul 20
  • Drug Stores and Drugs
  • Wrong Prescription
  • 1
  • 48

I was prescribed Amoxicillin by my dentist as a precaution after a root canal. I verified with her that it was NOT penicillin because I am severely allergic. She said it was fine. I brought it to my local CVS. When I dropped it off I asked the technician again if this was penicillin because I cannot have it because I am severely allergic. He went on to treat me like an *** for asking and... Read more

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  • Jul 19
  • Drug Stores and Drugs
  • Wrong Medication
  • 27

I have Parkinson's disease - refilled very powerful PD meds -they gave me the wrong meds - I pretty much almost overdosed - when I went to the Pharmacy to tell them what they had done - Pharmacist requested all me meds I had filled in the past month and pretty much accused me of switching and I guess stealing. Had to go to the Med Clinic due to side effects of their mistake so husband went back... Read more

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  • Jul 19
  • Drug Stores and Drugs
  • Florence, South Carolina
  • Prescription Refill
  • 21

After months of being on the same prescriptions for over 6 months I went to CVS on second loop in Florence sc to refill a prescription that I cannot afford to miss a single day without my medication. As i walked in i noticed construction in the pharmacy.There were multiple employees there along with at least half a dozen construction workers. Rather than take my precription forms and proceed with... Read more

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Three strikes and you out! Cruel to cancer patients I don't regularly use CVS for prescription. The last three occasions that I have used them has been the worst service ever. Add comment

  • Jul 18
  • Drug Stores and Drugs
  • Las Vegas, Nevada
  • Bad Customer Service
  • 13

I simply explained that I had recently moved here and my bank told me I could continue to use my old checks if I crossed out my old address and wrote my new one in. The person helping me loudly called for a manager. One manager was yelling across the store to another manager about my personal information and if the check would bounce. Three of your employees all talking as loud as possible... Read more

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