CVS Pharmacy - Prescription Refill Review from Oldsmar, Florida
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New ReviewerI have been coming to the same cvs pharmacy for 6 years, they have been rude 80% of the time, but now they've become down right condescending! Yes I'm on pain meds.
The same pain meds the entire time. Every 2 weeks without fail, but now I'm treated like some sort of criminal with a guaranteed TWO HOUR wait, even though I was the 1st script dropped off. I got the text saying my script was ready so I came back in an hour to pick up. Only to be scolded like a child and told "I TOLD you that it would be TWO hours" I said, "but I got a text saying it was ready".
He said "I don't care what the text said, I said it won't be ready until 11 and it won't be!!"
We're told to continue going to keep going to the same pharmacy so as to not look like we're "pharmacy shopping".
But f CVS! I'm DONE!
Reason of review: Poor customer service.
Location: Oldsmar, Florida
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Comments
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I'm disgusted by there treatment of you! Don't let anyone treat you like that!
It's none of there *** business what you take if you have a valid doctors prescription!
I hope you reported her to the manager and I'd write a letter to corporate. I'm sorry you were treated badly...I know how that feels.
Thank you, and I have a very valid prescription from a very local Dr. and have had scripts from 2 Dr's in 6 years.
I miss "neighborhood pharmacy" days. Where the pharmacist knew you and it took 30 minutes to fill your meds. The pill mills messed life up for us legal patients.
But the pharmacies are just acting like Gods. SMH
Two years of bringing all my meds to vs 8k a year plus oxy for an operation gone wrong.
TodAy new pharmacist says no to me on pain meds. This is just plain wrong
That's just B.S.!
Maybe they hope if they make it hard enough, we'll give up. Sorry, for many of us, it's the only way to make it through the day. I wish the treatment that we get onto the pharmacists, so maybe they could form some kind some compasion.
My visit was turned around by a VERY HELPFUL, CARING, store manager that overheard my conversation with the pharmacist and came to make sure everything was ok. Not only that, she hugged me, very genuinely I might ad.
Her name is Sarah Dukes and I will make sure that whoever is over her knows how wonderful she was to me! I may complain when things aren't right, but I'm even quicker to commend people doing the right thing!