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2.0 Based on 359 reviews
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  • Customers like
    • Location 11
    • Customer service 6
    • Coupons 4
  • Customers don't like
    • Customer service 26
    • Being lied to 12
    • Their problem solving 9

The CVS in Hebron, CT has to have the worse customer service I have ever experienced. Most of the time there are multiple customers waiting to pick up their prescriptions and only one person servicing them. There are four people behind the pharmacy counter buy no one helps unless someone drives up to the drive thru. Then they jump right on it. They need more help at the counter. Also, within the last two months, I have had to wait an additional... Read more

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The past two times I went into store 4436 and was checked out by Donna she was very ruid. She does not seem to be happy with her job and she shows that towards her customers. I would never let a person like that ever work with my customers!

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I saw where one of your mangers. Wrote on face book that all veterans needs to go to jail this is bad I have his name if u care enough to do something

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Yes, I had a bad experience with CVS on Galena Ave in Freeport, IL. I took a script in 11/25 and was told it could not be filled until the 28th. I called on the 28th to find out if it was ready, the pharmacy tech told me I could not pick it up until the 7th of December! I received a text today the 30 Nov that script was ready. I called before I went over there I was told by another Pharm Tech it was ready for pick up. I wish I had gotten this... Read more

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I was at a CVS in New York City by West 14th Street and 5th. I was simply browsing and have been a frequent customer at this store. All of a sudden, a staff member (maybe the manager) approached me and told me to put the items back on the shelf and leave the store or else she was going to call the cops. I was stunned and explained to her that "I am a customer"! The manger replied, "Are you sure"?!. I said yes!! "Why don't you look at the camera... Read more

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store 11 EAST 14TH STREET in CHICAGO HEIGHTS My daughter and myself were walking in the CVS parking lot when we saw a woman giving oral sex to a man. My daughter was scared. Five minutes in the store. We saw the WOMAN..Her name is Tameka. I bet she didn't even wash or brush her teeth. I am angry because the manager never took me seriously. That is very unprofessional. The manager does not care about their customers. I been going to that CVS for... Read more

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Your service is terrible bunch of liars hope you go bankrupt p o s

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I was short on my visit to CVS pharmacy. The count was off by five pills and I still waiting on a resolution.

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You go in with a coupon, search diligently to make sure the item is not on sale only to find out at the cashier that it is on sale buy 1 get second 50% off, go back to shelf and there is no 'on sale' tag on shelf by the product, sometimes you have to look several feet down the shelf for a tag. This happens all the time, they seem to have problems with customers all the time. Especially people on Social Security/ limited income who watch their... Read more

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Total incompetence. Went for a flu shot. Online said a 5 minute wait. I immediately left my house which is 3 minutes away. Was told there is 25 minute wait. They took my info and told me to come back later. I again called to make sure the nurse was in. They said come right down. They told me to sit down and fill out paper work. When I came in there were no other customers waiting. I sat down and waited and waited and waited. They never gave me... Read more

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