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My doctor asked me to have CVS call him to renew my prescription which is almost due. He is new to Soundview Medical but has been my doctor for years.

I tried to call CVS, but after going thru the myriad of call reasons, finally got them to forward my call to my pharmacy at 281 Connecticut Ave. Norwalk, Ct. When I finally got someone on the phone and tried to explain why I called, she cut me off and said that number was only for doctors and cut me off.

I think there should be a way to get through a sentence with some one at CVS after spending almost 25 minutes on the line without them just

hanging up!!! I know Covid is wrecking havoc with all of us, not just CVS, but a little common curtesy goes a long way.

User's recommendation: Tell your doctor to call them direct and save yourself the time.

Preferred solution: Apology.

CVS Pharmacy Pros: Quick service and prices are reasonable.

CVS Pharmacy Cons: Incompetent service, Problems finding a direct contact with having to go to the store.

Location: 281 Connecticut Avenue, Norwalk, CT 06854

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Get off those benzos. You’ll thank me later.


If you don’t have the time to call, why are you telling the doctor to do it? That’s pretty rude, Karen.


Pulled the same *** on me

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