Today while visiting at a local CVS at 4354 North West 23rd Ave, Coner Of North West 43rd Street And North West 23rd Ave I attempted to buy 6 bags of baneful dog food being that I had a raincheck for them when they were buy one get one free, and also use my buy one get one free coupon which would make them free and I would just have to pay the sales tax. The employer said she would have to ask her manager and I told her no problem.
The manager immediately said she is not doing it. I pulled up the CVS policy on my phone and tried to explain to the manager that probably isn't aware of the policy but I was quickly answered with "look I'm not going to go back and forth with you i said i am not doing it" in the rudest manner. I cannot believe I was treated with such attitude after being a loyal customer of CVS for so long.
Why have the policy implemented if customers cannot even use them? Shame on CVS management!
Product or Service Mentioned: Cvs Pharmacy Dog Food Coupon.
Reason of review: Poor customer service.