1 comment
Not resolved

Today while visiting at a local CVS at 4354 North West 23rd Ave, Coner Of North West 43rd Street And North West 23rd Ave I attempted to buy 6 bags of baneful dog food being that I had a raincheck for them when they were buy one get one free, and also use my buy one get one free coupon which would make them free and I would just have to pay the sales tax.The employer said she would have to ask her manager and I told her no problem.

The manager immediately said she is not doing it. I pulled up the CVS policy on my phone and tried to explain to the manager that probably isn't aware of the policy but I was quickly answered with "look I'm not going to go back and forth with you i said i am not doing it" in the rudest manner. I cannot believe I was treated with such attitude after being a loyal customer of CVS for so long.

Why have the policy implemented if customers cannot even use them?Shame on CVS management!

Review #827276 is a subjective opinion of a user.

Customer service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Cvs Pharmacy?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Hartford, Connecticut, United States #1230298
I worked at Big Y and CVS in retail. So I know the, Coupon Policy.
Cashiers are not allowed to use Buy One Get One Free coupon with other offers, including rain checks.
Read your coupons properly!!
That's the problem.
Do your job. We do ours. RETAIL WORKERS SHOULD NOT BE BLAMED OR CHEATED FOR A CUSTOMERS FAULT. RETAIL HAS POLICIES LIKE EVERY BUSINESS. YOU SHOULD HAVE MORE RESPECT. We're required to greet. Some customers don't say anything. It's also not our fault if you're late for your Doctor's appointment.

You May Also Like

"CVS has seen me spend my last $ they will ever see (as soon as the forced gift card runs out). I returned, with receipt, a shrink-wrapped box of white..." Read more
"Product located on shelves more than a year past expiration date. Biohazards in restrooms including blood and *** on floor, toilet and baby changing station. Floor in public restrooms..." Read more
"I happened across this site and figured it would be a good place to repost the Yelp review I posted regarding my local CVS pharmacy... First... I have no issue with..." Read more
"Am a foreign visitor to ATLANTA GEORGIA , and on 11th September 2016 ,about 6.00pm to 7.00pm .I made few purchase from CVS pharmacy ,but discovered that some of it..." Read more
"Upon going to the minute clinic it was A3 hour wait once I got in the nurse was not the most friendliest I was charged $164 for a lab test..." Read more
"A picture is worth a thousand words. Who is Nick Garulay?.. Lets recap. After having a conversation with Nick Garulay about idea of consigning my car, I felt the need..." Read more
"I purchased a ottoman/bench from Rooms To Go about 2 years ago. It was supposed to be real genuine leather. A few months ago I began to notice flaking in..." Read more
"I ordered a New York cap from a reputed seller on the website. Received my cap after 3 weeks. It costs only a third of the real price, the quality..." Read more