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Contact CVS Pharmacy Customer Service

How to Reach a Person at CVS Pharmacy

Verified Contact Information

Toll-Free Number:

  • 1-888-607-4287
Call Now
Send Message

Customer Service:

  • 1-800-746-7287
    CVS/pharmacy
  • 1-866-389-2727
    MinuteClinic
  • 1-800-679-9691
    Mobile App
  • 1-401-765-1500
    Office in Woonsocket, RI

Accounting/ Billing:

  • 1-401-770-2620
    Accounts Payable

Legal:

  • 1-833-533-0768
    Privacy Inquiries

Media:

  • 1-877-833-9620
    Opt-out of Marketing Emails
  • 1-888-566-0882
    Opt-out of Marketing Emails

Accessibility:

accessibility@cvshealth.com

Legal:

dmca@cvshealth.com
DMCA Inquiries
consumerprivacy@cvshealth.com
Privacy Inquiries

Media:

do_not_call@cvshealth.com
Opt-out of Marketing Emails
socialmediacvs@cvshealth.com
customercare@cvs.com
Mobile App

CVS Pharmacy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CVS Pharmacy Phone Number
1 (888) 607-4287
Average Hold Time
00:02:55
Average Calls duration
7 minutes
Most Popular CVS Pharmacy Email Address
accessibility@cvshealth.com
CVS Pharmacy Live Agent Availability
30% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact CVS Pharmacy?

The toll-free number is 1-888-607-4287, which can also be used to contact the CVS customer service team. If you need to contact CVS customer support, you need to contact 1-866-389-2727. CVS Pharmacy also has different phone numbers for the optical centre to make it easy for the customers. You can dial the CVS corporate number, which is 1-833-287-5367, directly. Additionally, CVS Pharmacy has publicized its CVS corporate office number if you have queries regarding CVS Health. The CVS customer service number you can contact is 1-401-765-1500. No matter your number, the CVS customer service team provides you with a seamless customer experience.

You can quickly contact CVS customer service by emailing the service team. You can forward any queries or requests for more information about the products or services to the team. You can drop them a CVS customer service email at customercare@cvs.com. You can elaborate on your problem, explain your doubts, and send them an email. You can enquire about any concerns, from returning and canceling orders to complaining and providing feedback. Once the team receives the email, they will review it and reply to your CVS corporate email address with the most practical solution. They will also guide on things that can be avoided in the future to keep the problems at bay. Moreover, it will take two to three working days for them to get back to you with a response to your CVS complaint email. So, if the matter is urgent, it's best to contact CVS Pharmacy support via telephone.

CVS customer service offers no live chat feature at present. However, there are several ways to reach the support team during CVS customer service hours and get the necessary assistance. If you have any queries related to the services offered by CVS Pharmacy or are facing any doubts, you can contact the customer care support team to help you with your concerns. You can dial the customer service number or email them to do so. To make a call, it's best to contact them between 8:00 AM and 10:00 PM EDT, Monday through Friday. On weekends, dial the phone number between 10:00 AM and 6:30 PM EDT to talk to the live agent. If you plan to email, you can write to them any time of the day.

PissedConsumer Club

Contact Information

CVS Pharmacy Website:

CVS Pharmacy Help Center:

Corporate Office Address:

CVS Pharmacy, Inc.
One CVS Drive
Woonsocket, Rhode Island 02895
United States

Other Info (opening hours):

Hours (ET):

Monday - Friday: 8:30am - 7:00pm

Saturday - Sunday: 10:00am - 6:30pm


Additional Fax Numbers:

DMCA Agent: +1401-765-7887

More contact details

Fax:

+1-401-652-0893

How Customers Rate CVS Pharmacy Support?

4.7 / 5
Good

Based on 3.2K calls to CVS Pharmacy customer support through PissedConsumer.com and 11 survey responses.

Total Calls
3.2K
Avg Call Duration
06:42
Issues Resolved
9%

Why Customers Call CVS Pharmacy?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 39%
  • Product/ Service 14%
  • Request for Information 10%
  • Staff 7%
  • Payments and Charges 7%
  • Account 6%
  • Shipping and Delivery 5%
  • Cards 4%
  • Return/ Replace 3%
  • Activation/ Cancellation 2%
  • Employment 2%
  • Website/ Application 1%
  • Refund 1%
  • Questions About an Order <1%
  • Claims & Legal Issues <1%

Customer Inquiries & Issues

39%
  • "Prescription"
  • "Call list"
  • "Would like medical records si ce 2020 up to 2026"

Product/ Service

14%
  • "Self serve, checkout is aggravating and not working properly"
  • "Policy for returns with no receipt policy for returns with no receipt"
  • "Quality issue - refund refused by store clerk."

Request for Information

10%
  • "How to apply for CVS pharmacy assistant 12 week paid training program in Dallas Texas"
  • "Information"
  • "I need help with my online account"

Staff

7%
  • "Offensive customer service. Employee aggressively told me that this is not McDonald's ."
  • "Very unhappy with the customer service provided by the pharmacist himself on duty August 2026"
  • "Auto service in store not working"

Payments and Charges

7%
  • "Can't get coupons to load to card"
  • "Pricing compliance"
  • "Fraudulent email to me from CVS"

Account

6%
  • "Need phone number for CVS on Sepulveda in palms, Los Angeles"
  • "Subscription"
  • "Repeatedly not able to log on stating incorrect DOB. Called store which confirmed DOB unable to help. Fed up!"

Shipping and Delivery

5%
  • "I am not getting texts about meds that are ready for pickup"
  • "Prescription hasn't arrived"
  • "Missing order"

Cards

4%
  • "Gift card problem"
  • "CVs select card"
  • "Give a new card #"

Return/ Replace

3%
  • "Returns"
  • "Possible return of unopened box of diabetis strips? Wrong ones"
  • "Change healthcare card"

Activation/ Cancellation

2%
  • "Cancel extra care $5 month subscription fee"
  • "Cancel rewards"
  • "Cancelar carepass"

Employment

2%
  • "Job"
  • "I own a cvs. Doing a documentary on the state of RI and would like to reach top executive to be interviewed for it, top notch well known filmmakers, I would like a meeting asap"
  • "Former employee"

Website/ Application

1%
  • "Save disposal site"
  • "App not working"
  • "App"

Refund

1%
  • "Refund issue"
  • "I have been paying for my medicine 137 each month I've had Medicare all my life I've been on disability social security and I've been paying for it now I want my money back that you have been charging me for no reason."
  • "I had a check that was refunded to me but I can't find it and it expires at the end of this month"

Questions About an Order

<1%
  • "Orders"
  • "My order"

Claims & Legal Issues

<1%
  • "Claims"
  • "Injury"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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