CVS Pharmacy Phone Numbers and Emails

Toll-Free Number:

  • (888) 607-4287
    CVS.com® and Mobile

Customer Service:

  • (800) 746-7287
    CVS/pharmacy, ExtraCare
  • (866) 389-2727
    MinuteClinic

Legal:

  • (401) 765-1500
    DMCA Inquiries

CVS Pharmacy Emails:

Legal
DMCA Inquiries, Privacy Inquiries
Media
Opt-out of Marketing Emails
customercare@cvs.com

CVS Pharmacy Contact Information

CVS Pharmacy Website:

CVS Pharmacy Help Center:

Corporate Office Address:

CVS Pharmacy, Inc.
One CVS Drive
Woonsocket, Rhode Island 02895
United States

Other Info (opening hours):

Additional Fax Numbers:

DMCA Agent: +1401-765-7887


Hours:

Monday - Friday: 8:00am - 10:00pm

Saturday - Sunday: 10:00am - 6:30pm

Fax:

+1-401-652-0893
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CVS Pharmacy Rating Based on 1.1K Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Price Affordability
Discounts and Special Offers

Rating stats

Rating trend

Summary of CVS Pharmacy Customer Service Calls

2.2K TOTAL
CALLS
05:19 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CVS Pharmacy Customer Service?

Staff Question:

  • “Customer service issue”
  • “I have tried for several weeks to have a phone call answered at the CVS in Carroborro NC. Why have a phone if no one answers it? Not customer caring. Very poor customer service.”
  • “Customer service”

Request for Information Question:

  • “I need help with my online account”
  • “One question”
  • “CVS has been less than courteous when more than 2-3 times I am appalled at the pharmacist behavor. Once I spoke to him requesting a rapid Covid test. My Dr said my symptoms of covid. I could not breath. This pharmacist went to lunch. He was late and”

Payments and Charges Question:

  • “I'm being over charged”
  • “Carepas unauthorized deductions”
  • “Coupons”

Account Question:

  • “Account locked”
  • “Set email an password”
  • “Problems with extra care account”

Cards Question:

  • “I just need my code on the Google play gift card $50”
  • “My CVS card”
  • “Barged for gift card says 0 balance”

Shipping and Delivery Question:

  • “Did not receive my $10 Care Pass credit yet.”
  • “Set my subscription up for mail delivery”
  • “Did not get my discount”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “I need my care pass activated”
  • “To cancel my care pass membershipCancel care pass”

Return/ Replace Question:

  • “For Eva return”
  • “Returns”
  • “Return purchase for refund”

Employment Question:

  • “Payroll”
  • “W2 Forms”
  • “Job”

Product/ Service Question:

  • “Add insurance”
  • “Trying to get my prescription and their system is down”
  • “Stop aromatic withdrawal”

Refund Question:

  • “Refund issue”
  • “Refund”
  • “I need a refund”

Website/ Application Question:

  • “Vaccination appointment site closed”
  • “Your website lists a >specific< store near me as offering Covid testing. It does not. I feel >maybe< you should have your act together and change that.”
  • “Need the website to order over the counter through the mail”

Other Question:

  • “Booster shot”
  • “Pharmacy problems”
  • “Queja”

About

Top CVS Pharmacy Services

Prescription Refill, Pharmacist, Customer Care

Top CVS Pharmacy Products

Coupon, Pills, Discount Coupon

CVS Pharmacy Pros and Cons

Pros: Location, Customer service, No pros, Cvs is close to my home, Convience

Cons: Customer service, Incompetent service, Rude employees, Problem solving, Way they do business

Related Companies

CVS Health, Minute Clinic, CVS Caremark, Cvs Photo, Cvs Specialty

Summary

CVS Pharmacy is a large chain of pharmacy stores. The company was founded by Stanley Goldstein, Sydney Goldstein, and Ralph Hoagland in May 1963 as the Consumer Value Store. Its headquarters is based in Woonsocket, Rhode Island, United States. CVS Pharmacy is a subsidiary of CVS Health. The company sells prescription drugs. It also offers a broad range of general merchandise products including cosmetics, hair and beauty products, over-the-counter drugs, greeting cards, and magazines. CVS Pharmacy has more than 9500 locations across the United States. All products are available in stores and online. The company accepts most major credit cards including Visa, MasterCard, American Express, and Discover.

CVS Pharmacy reviews and complaints

CVS Pharmacy is ranked 112 out of 781 in Pharmacy category

Area Served

USA

Payment Methods

VISAMasterCard

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