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Customer service
Discounts and Special Offers
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Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
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Value for money

Was asked by employee at if I wanted to "go digital" with my receipts...turns out that ALSO includes "Extra Bucks" . Got some Extra Bucks during Black Friday, but could not find them on phone, email , etc...

since I had never seen the ExtraBucks, I had no idea how fast they were going to expire...12/1?? Really? They NEVER expire that soon. when I called to complain, they pretty much said "TOUGH"...should have called IMMEDIATELY.( I DO have a life outside of CVS).

They were totally unsympathetic...

Sure, That's how you treat a loyal customer. Maybe they figured out I only buy sale items, as regular priced is WAY HIGHER than anywhere else!

This reviewer shared experience about poor customer service and wants this business to "give me a credit for lost extra bucks" as the author lost $10. This person is overall dissatisfied with CVS Pharmacy. the best about cvs pharmacy extra care bucks rewards program from CVS Pharmacy was staff at my store are great. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Walgreens that you may also consider. Also, you can continue reading comments about CVS Pharmacy.

Check out the best and the worst companies in Pharmacy category for more informed decision or compare CVS Pharmacy to other companies on our site.

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