Was asked by employee at if I wanted to "go digital" with my receipts...turns out that ALSO includes "Extra Bucks" . Got some Extra Bucks during Black Friday, but could not find them on phone, email , etc...
since I had never seen the ExtraBucks, I had no idea how fast they were going to expire...12/1?? Really? They NEVER expire that soon. when I called to complain, they pretty much said "TOUGH"...should have called IMMEDIATELY.( I DO have a life outside of CVS).
They were totally unsympathetic...
Sure, That's how you treat a loyal customer. Maybe they figured out I only buy sale items, as regular priced is WAY HIGHER than anywhere else!
Product or Service Mentioned: Cvs Pharmacy Extra Care Bucks Rewards Program.
Reason of review: Poor customer service.
Monetary Loss: $10.
Preferred solution: Give me a credit for lost extra bucks .
I liked: Staff at my store are great.