39902 Hwy 27 in Davenport Fl Placing a refill order should be simple. The staff on 9/21 could not get RX correct.
When I complained, they needed a safe room to go hide from me. Rich, the clerk, threatened me by trying to refuse to sell me my medication.This was overridden by management. This crew was unprofessional & possessed no customer service skills. They buy into the "I am above customers" belief.
Without your customers, you would not be working there. Retraining is desperately needed. If you get the RX order wrong, simply apologize, don't behave as if you are far too above your customers, you are not.
Escalated my complaint to above, then was provided an apology. Rich should not be allowed anywhere near controlled substances!
Review about: Cvs Pharmacy Prescription Refill.
Reason of review: Poor customer service.