script was approved by ins 10.28- I called pharmacy to fill, of course they didnt have it so they had to order. he said it should be in monday or tuesday (2nd or 3rd) and that i would be notified.
Wednesday no notice, so i called and pharmacist said it just got in and was not ready but would be ready in the a.m. (thursday 11/5). I went after work on 11/5 and TaDa!!! its not ready!!
I was asked to come back in 20 mins and that It had to be counted.. it is an ointment!!! no counting involved. really?
NO. i asked to talk to the pharmacist, who proceeded to tell me that it just came in at 3:00 and they didn't have time to process it. I told her I knew it was there last night and was supposed to be ready for the a.m
she said I could pull over and she would fill it after she finished a Doctor call she was on! ummm again NO.
I am so done with CVS.
I don't know how they fill any prescriptions!! this is not the first time i have been through this with CVS.
HORRIBLE SERVICE. DO NOT GO THERE.
Monetary Loss: $50.
Preferred solution: Deliver product or service ordered.
CVS Pharmacy Cons: Will never spend a penny again at cvs.