I purchased merchandise not on sale at the Atwood Avenue, Cranston, RI CVS store on March 29, 2020 totalling $63.62. Transaction # 2627, store #2021.
I forgot my 30% off total purchase at home. When I returned to the store with the coupon, I was told that I could not use it as they could not accept my returned items to get the discount. I have done this in the past with no trouble. The coupon expired on the same day of purchase.
$19.08 was the discount I should have gotten with the coupon. I don't want another coupon, I want $19.08. I tried several days to get in touch with CVS customer service, but was unsuccessful. I tried to fill out the complaint form but it was not taking g my e-mail.
My CVS extra care card # is 476-361*-1125-13. My e-mail is divadauna@***.net.
My name is Donna Granieri and phone number is 401 447 ****. Can you help me?
User's recommendation: Don't forget your coupons.
Product or Service Mentioned: Cvs Pharmacy Discount Coupon.
Monetary Loss: $19.
Preferred solution: Price reduction.