Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

My husband abd I went to the drive thru- he was driving because I had foot surgery. We gave the nice woman my RX, she said 20-30 minutes.

No problem, we left & got take out. 40 minutes later, we returned and were told 5 more minutes. Aggravated, but politely said "ok." Parked for 15 minutes, pulled BACK around, and was told it's not ready. In pain, nauseated, and hungry- my husband voiced his displeasure.

Nice lady gets rude 'Manager.' He tells us to we're going to have to wait- they hadn't even started it yet. NOW, we're pissed, and again voiced our displeasure. Pharmacist rudely tossed my paper RX in the bin and refused to fill it. I'm under a 'narcitocs contract' and HAD to fill it there.

My husband took it, went inside (I couldn't, it was icy and I had crutches), and told them it HAS to be filled here. Rude phsrmacist guy proceeds to belittle him, tells him to have a seat and wait! 20 more minutes, and I finally got my RX.

Mind you, the pharmacist 'announced' "This always happens when they come in.", just with YOU!! Beyond rude and incompetent, not to mention, unprofessional.

Review about: Cvs Pharmacy Pharmacist.

Reason of review: Poor customer service.

Do You Have Something To Say ?

Write a review


Terms of Service
Post Comment

Well maybe they were busy that day. You need to be patient.

to Anonymous #1430718

Well maybe you work there and are sticking up for them? I've worked in enough places dealing with customers, so I know how to treat people.

Even when it's busy, which they were. Let's just say it's no longer an issue, and we are treated much better and get our RX's much quicker than even "promised."

You May Also Like