My husband abd I went to the drive thru- he was driving because I had foot surgery. We gave the nice woman my RX, she said 20-30 minutes.
No problem, we left & got take out. 40 minutes later, we returned and were told 5 more minutes. Aggravated, but politely said "ok." Parked for 15 minutes, pulled BACK around, and was told it's not ready. In pain, nauseated, and hungry- my husband voiced his displeasure.
Nice lady gets rude 'Manager.' He tells us to we're going to have to wait- they hadn't even started it yet. NOW, we're pissed, and again voiced our displeasure. Pharmacist rudely tossed my paper RX in the bin and refused to fill it. I'm under a 'narcitocs contract' and HAD to fill it there.
My husband took it, went inside (I couldn't, it was icy and I had crutches), and told them it HAS to be filled here. Rude phsrmacist guy proceeds to belittle him, tells him to have a seat and wait! 20 more minutes, and I finally got my RX.
Mind you, the pharmacist 'announced' "This always happens when they come in." Ummm...no, just with YOU!! Beyond rude and incompetent, not to mention, unprofessional.
Review about: Cvs Pharmacy Pharmacist.
Reason of review: Poor customer service.