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4.3

When a script wasn't filled after six hours, having been told it would be ready in 1 hour, Al asked why that was the case. After the clerk responded with an apology, the pharmacist, Brian Reaux, joined the conversation, saying that if Al wasn't satisfied with the service, he could go elsewhere.

At this, Al asked the question again, saying he wondered why that had happened. At this Brian became very agitated stating that he only worked there because he needed the job! He was definitely unhappy about his situation. He again repeated that Al should go elsewhere for filling his prescription.

Al came home very concerned about the service available to us at that pharmacy in Broussard. I felt sure you would want to know that you had a negative-acting worker who will definitely dissuade some from frequenting CVS!

We are pretty well obligated to either go to the pharmacy or have prescriptions filled by mail. Personal is much more satisfying, unless we run into this pharmacist again!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

CVS Pharmacy Pros: Insurance approved.

CVS Pharmacy Cons: Impertinent pharmacist.

Location: 3604 Pinhook Rd, Broussard, LA 70518

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Guest

Who is Al?

Iopha
reply icon Replying to comment of Guest-1755030

I was wondering the same thing.

Guest
reply icon Replying to comment of Guest-1755030

If you'll be my bodyguard, I can be your long lost pal.......I can call you Betty, and Betty when you call me, you can call me Al, call me Al.

Guest
reply icon Replying to comment of Guest-1770143

Thatโ€™s funny.

Guest
reply icon Replying to comment of Guest-1755030

Spouse

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