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I was suppose to get Oxycodine but had Hydrocodine filled instead. I live out of state so it is a 3 1/2 hr.

drive one way. I called the pharmacy over 9 times and was on hold for 15-20 min. ea. time with no answer.

I finally got a return call and the pharmacist was not sorry and suggested that my doctor write another prescription. Doctors do not rewrite pain prescriptions. It had been a week since I had the prescription filled and wondered why I wasn't get as much pain relief.

I check the bottle and found the mistake. It's a lot of cost to drive 7 hours total to get this corrected.

Review about: Cvs Pharmacy Prescription Refill.

Reason of review: Poor customer service.

Monetary Loss: $40.

Preferred solution: Let the company propose a solution.

I didn't like: Prescription filled wrong.

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JellyDoll
#1477933

Doctors CAN and often DO rewrite pain scrips. They make mistakes.

And unfortunately, if they make a mistake on a narcotic scrip, they HAVE to rewrite it.

Pharmacies cannot just bypass it. It's against the law.

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