Went to CVS on Fairview Rd in Simpsonville, SC today to pick up my meds. After sitting in the drive thru for 21 minutes it was finally my turn at the window.
When I got to the window, the African American Cashier who seemed to always have an attitude with white people, told me that one of my meds that I either pay $3.30 for or nothing at all, was now $140.00 dollars. I told her that I had never paid more than $3.30 for it and she said that my insurance did not cover it. AGAIN, she didn't know what she was talking about. I ask her why, when the other pharmacist was not there, they couldn't get anything right?
She told me I needed to get out of the line, come into the store, where I would have to wait another 15-20 minutes for someone to re-run the prescription. I told her I would not get out and come in ( I am disabled ), and that I was going to start charging them for every trip I made to CVS to find my med prices were wrong, that I had already made 4 trips in 2 days and I still didn't have my meds. She raised her voice and said "I'm not paying you anything". I told her to stop being an ***, that I was referring to the company!
At that point she practically threw my other meds at me and closed the drive thru window and walked off. I have since filed a complaint.
Product or Service Mentioned: Cvs Pharmacy Cashier.
Reason of review: horrible racist attitude.
Location: Simpsonville, South Carolina