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I had a few items I needed to return to CVS. All unopened in original condition, with tags attached and with the original receipt.

Unfortunately the debit card i used for the purchase has been shut down due to some unauthorized activity. I still had the physical card to show them and asked if I could receive cash or put the return on a different debit card that also was in my name, connected to my address and SS# etc. They told me my only option was a gift card. I didn't even think that was legally.

As debit is supposed to be treated like cash, how come they won't just give me my cash back?

I need the money for an unexpected medical expense for my daughter, I don't need more items, I need my cash! I believe that CVS is breaking the law with their policy.


Monetary Loss: $45.

Preferred solution: Full refund.

Location: Sherman Oaks, California

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#1965524 surprised that they are even taking returns period with the pandemic going on.


Maybe you should have saved your money for potential emergencies instead of throwing it away on items you clearly do not want/need as now you are trying to return them. Be an adult.


Don’t cut your budget so close.

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