WE had medicine called in on Thursday and when we went to the pharmacy to pick it up on Monday it was not ready. Not only was it not ready they made us wait 2 hours before they got it done.
In the meantime, my husband is on dialysis, so why we are waiting on needed medication, he missed that appointment. I guess as long as CVS makes money, they don't care about putting people at risk because it only makes them more money. They are too big and to detached in the customer service dept.
If we were smart we would start boycotting them and see if they get hurt in the pocketbook, if they would start to care then. The sad thing it isn't just one location, it seems like it is in all locations.
User's recommendation: Dont use CVS if you have anothe option. I started using Rite Aid and they bought them out.
Product or Service Mentioned: Cvs Pharmacy Prescription Refill.
Preferred solution: Let the company propose a solution.