This pharmacy has no interest in their clientele. They treat you like you are the problem and they have no interest in finding the solution.
Unbeknownst to them, THEY are the problem. You wait for 15-20 minutes to speak with a person because the issue can not be resolved via website or app. Then a person answers with 'what do you want?' Proceed to interrupt while I am trying to explain what I need. Then she promptly says you are yelling and I do not have to listen to you yell and puts me on hold.
I did solve the problem though.....I called my doctor and had all scrips switched to another pharmacy. I know CVS and Aetna will get along very well without my business, but then I will get along even better without the nasty treatment from CVS.
User's recommendation: Do NOT go to CVS at 6800 Collier Blvd, Naples, FL 34114.
CVS Pharmacy Pros: Location.
CVS Pharmacy Cons: Staff, Incompetent service.
Location: 6800 Collier Boulevard, Naples, FL 34114